01. What is the print quality and paper type used?

All photographs are printed using archival-quality pigment inks on museum-grade fine art paper. This ensures rich tones, subtle detail, and exceptional longevity, preventing any yellowing or fading over time.

02. Will the colors on my screen match the physical print?

Displays are color-calibrated to match the original print as closely as possible. However, slight variations may occur depending on individual screen settings and ambient lighting. The physical prints offer a depth and texture that screens cannot fully capture.

03. How should I care for and handle my fine art print?

We recommend handling the print only by its edges with clean, dry hands (or white cotton gloves). To ensure maximum longevity, frame the artwork with UV-protective glass and avoid hanging it in direct sunlight or high-humidity environments.

04. Do you offer alternative print mediums, such as canvas or metal?

Our primary focus is on museum-grade fine art paper to preserve the soft textures and subtle tonal depth of each photograph. However, custom printing options on alternative mediums (such as fine art canvas, metal, or acrylic) may be available upon request. Please feel free to reach out to discuss your space.

05. Why do image proportions vary in the gallery, and can I request custom cropping?

To honor the unique visual story and dynamic composition of each photograph, our collection features various original aspect ratios (such as square, 4:3, or 16:9 widescreen). On preview pages, thumbnails are subtly aligned for visual balance, but clicking any image reveals its true, intended composition. All fine art prints are produced in their full, uncropped proportions with a white protective border. We do not offer custom cropping, as every photograph is intentionally composed to preserve its natural balance, framing, and artistic depth.

6. Can I request any photograph in a Black & White version?

Yes. Every photograph in our collection can be custom-processed into a high-end Black & White version to suit your space and aesthetic preferences. To request a fine art Black & White conversion, simply contact us before placing your order. We will prepare a digital preview for your review to ensure it perfectly aligns with your vision.

01. Can I request a custom size for a print?

Yes. If our standard sizes do not fit your specific wall space, we are happy to accommodate custom requests. Please reach out via our Contact Page with your desired measurements. We will evaluate the dimensions to ensure the requested scale preserves the original artwork's composition and aspect ratio.

02. How are print dimensions measured?

All listed dimensions refer to the total paper size. Each print includes an integrated protective white border within these overall measurements. This space facilitates safe handling and allows your framer to mount the piece with a window mat without covering any of the image area.

03. Do prints arrive framed or unframed?

To ensure absolute safety during transit and to give our clients full freedom to match their personal interior decor, all prints are shipped unframed. Each artwork is carefully rolled or flat-packed in high-quality, protective packaging, ready for your local professional framer.

04. Are prints delivered with a mat (passe-partout)?

No. Prints are shipped without a mat or frame. However, each print includes a built-in protective white border around the image area. This border creates a similar elegant visual break when framed directly, or it can be easily covered by a custom window mat when you take the print to your local framer.

05. How do I choose the ideal print size for my space?

As a general interior design guideline, a centerpiece artwork should occupy roughly 60% to 75% of available wall space (such as above a sofa, mantle, or bed). If you are unsure which scale works best, feel free to send us a photo and measurements of your wall for personalized guidance.

01. Do you ship internationally?

Yes, we ship worldwide. All prints are carefully packed and dispatched using reliable courier services with end-to-end tracking so you can monitor your delivery at every step.

02. How much does shipping cost?

Shipping rates are calculated automatically at checkout based on your delivery destination and the dimensions of your order. You will be able to review the exact shipping fee before completing your purchase.

03. How long will it take to receive my order?

Because each piece is custom printed upon order to ensure maximum quality control, production typically takes 3 to 5 business days. Once printed, inspected, and dispatched, delivery usually takes an additional 5 to 10 business days, depending on your location.

04. How are the prints packaged for safe transit?

We take great care in protecting your artwork. Smaller prints are flat-packed between rigid protective boards, while larger prints are gently rolled with protective paper and placed inside sturdy, thick-walled shipping tubes. This guarantees they arrive in perfect condition, flat and ready for framing.

05. What if my print arrives damaged?

While damage during transit is extremely rare, we fully guarantee the safe arrival of your artwork. If your package arrives damaged, please take clear photos of both the outer packaging and the damaged print, and contact us within 48 hours of delivery. We will immediately arrange a replacement at no extra cost to you.

06. Will I have to pay customs duties or import taxes?

International shipments may occasionally be subject to local import duties or customs clearance fees upon arrival, depending on your country’s regulations. These fees are set by your local government and are the responsibility of the customer.

01. Is there a limit on how many prints of a single photo I can order?

Yes. To preserve the fine art character of the work and prevent unauthorized resale, orders for standard open-edition prints are capped at a maximum of 3 prints per artwork per client.

Note: For select Limited Edition collections, availability is strictly determined by the specific edition size allocated for that series.)

If you are an interior designer, art consultant, or corporate buyer needing a larger volume for a dedicated project, please reach out via our Contact Page.

02. Can I cancel or change my order after placing it?

Because each print is custom-produced upon receiving your order, changes or cancellations can only be accepted within 12 hours of purchase. Once production has begun, orders cannot be modified or canceled.

03. What is your return and exchange policy?

As all fine art prints are custom made-to-order, all sales are final, and we do not accept returns or exchanges for a change of mind. However, if your order arrives damaged or with a production defect, we will replace it immediately at no extra cost.

04. Do I receive a confirmation and tracking number for my order?

Yes. As soon as you place your order, you will receive an automatic confirmation email. Once your print has been inspected, packaged, and handed to the courier, we will send a follow-up email containing your tracking details.

05. What payment methods do you accept?

We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover) as well as Apple Pay and PayPal. All transactions are securely processed through encrypted payment gateways.